Privacy

SOULFUL CREATIONS, LLC. ­- DBA FrameLuv.COM

PRIVACY POLICY

This privacy policy discloses the privacy practices for Soulful Creations’ website addresses, www.soulfulcreations.com, www.scgifts.com, and it’s subsidiaries FrameLuv.com. By accessing or using the Website and any content, the user acknowledges that he or she has read and understands this Privacy Policy and further acknowledges, understands, consents, and agrees that all of his or her access and/or use of the Website and its content is subject to this Privacy Policy as may be amended, updated, or revised from time to time, in conjunction with the Terms and Conditions. Our Privacy Policy contains the following information:

1. Information Collection, Use, Sharing

2. Your Access to and Control Over Information

3. Security

4. Registration

5. Orders

6. Cookies

7. Links / Third Party Sites

8. Surveys and Contests

9. Children’s Online Privacy Protection Act

10. Updates

INFORMATION COLLECTION, USE, SHARING

Soulful Creations is the sole owner of the information collected on its Websites. Soulful Creations only has access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Soulful Creations will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information – You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address and phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment Registration – In order to use the Website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

ORDERS

Soulful Creations and it’s subsidiary FrameLuv.com requests information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. Cookies – Soulful Creations and its subsidiary FrameLuv uses “cookies” on its Website. A cookie is a piece of data on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For example, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interest of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information from our site. It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to benefit fully from being a registered user, your browser must be set to accept cookies.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.

These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.

In the event we share aggregated demographic information with our advertisers, the information will not be linked to any personal information that can identify any individual.

LINKS / THIRD PARTY SITES

Our Website may contain links to other sites. Please be aware that our Privacy Policy applies only to our Website and we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Surveys and Contests – From time­to­time our site may request information via surveys and contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Children under the age of 13 are not eligible to use services that require submission of personal information and should not submit any personal information to us. This includes submitting personal information to the website as part of a user profile or personalization profile. If you are a child under the age of 13, you can use these services only if used together with your parents or guardians. Seek guidance from your parents or guardians if you are under the age of 13.

UPDATES

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via the email address or phone number given on the Website.

Last updated May 31, 2015

©2015 Soulful Creations LLC. All rights reserved.